| KPI Description |
’02 Data |
’03 Data |
’04 Data |
’05 Data |
’06 Data |
'07 Goal |
Scope of data* |
Additional Data Description |
| Retention rate (full-time) |
94% |
94% |
92% |
92% |
91% |
≥ 92% |
All Global Operations
excludes UPS Freight |
Percent of full-time employees that are retained annually
(management & non-management) |
| Employer of Choice Index |
76% |
74% |
75% |
75% |
75% |
80% |
All Global Operations |
A subset of 20 questions from the Employee Opinion Survey that assess employees's opinions of how UPS attracts, retains, and motivates employees |
| Philanthropy as a Percentage of Adjusted Profit AND Total UPS Charitable Contributions |
1.0% |
1.0% |
0.9% |
1.0% |
0.9% |
1.0% maintain |
All Global Operations
excludes UPS Freight |
Combined charitable contributions of UPS and UPS Foundation as a percentage of profit before interest and taxes (PBIT adjusted for one time events). |
| Automotive Accident frequency (per 100,000 driver hours) |
17.7 |
18.2 |
17.8 |
17.0 |
15.3 |
15.2 |
All Global Operations
excludes UPS Freight |
Total number of vehicular accidents (regardless of severity)
per 100,000 driver hours |
| Lost-Time Injuries per 200,000 hours |
6.3 |
5.5 |
3.8 |
3.6 |
2.6 |
3.2 |
All Global Operations
excludes UPS Freight |
Lost Work Days from injury or illness per 200,000 hours |
| Penalties as a Percentage of Total Environmental Inspections |
0.29% |
0.50% |
1.12% |
2.06% |
0.94% |
No goal intended |
U.S. Package Operations
Supply chain and Freight
reported separately |
Environment related fines (U.S.) as a percent of total environment
related agency inspections. |
| Water Consumption - Absolute & Normalized |
5.2 M meters3 / 1.70 meters3 per 1,000 pkgs / .21 meters3 per 1,000 Rev. |
5.1 M meters3 / 1.64 meters3 per 1,000 pkgs / .20 meters3 per 1,000 Rev. |
5.6 M meters3 / 1.73 meters3 per 1,000 pkgs / 0.21 meters3 per 1,000 Rev. |
5.5 M meters3 / 1.62 meters3 per 1,000 pkgs / .19 meters3 per 1,000 Rev. |
6.2 M meters3 / 1.77 meters3 per 1,000 pkgs / .20 meters3 per 1,000 Rev. |
TBD |
U.S. Package Operations
includes Supply chain
and Freight |
Water consumption (U.S.) includes all facility related water
and water used to wash vehicles -expressed in cubic meters. |
| Energy Consumption - Absolute & Normalized |
88.4 million gigajoules (total)
28.95 gigajoules per 1,000 packages
3.64 gigajoules per 1,000 Rev. |
88.0 million gigajoules (total)
28.23 gigajoules per 1,000 packages
3.47 gigajoules per 1,000 Rev. |
88.8 million gigajoules (total)
27.14 gigajoules per 1,000 packages
3.27 gigajoules per 1,000 Rev. |
94.4 million gigajoules (total)
28.12 gigajoules per 1,000 packages
3.30 gigajoules per 1,000 Rev. |
98.2 million gigajoules (total)
28.14 gigajoules per 1,000 packages
3.22 gigajoules per 1,000 Rev. |
TBD |
U.S. Package Operations
excludes Supply chain
and Freight |
Energy consumption (U.S.) includes stationary sources of energy
(electricity, natural gas, propane and heating oil) and mobile
sources of energy (gasoline, diesel, Jet A, and compressed natural
gas). Expressed in gigajoules of energy. |
| Gallons of Fuel per Package |
0.1038 gals/pkg |
0.1012 |
0.1018 |
0.1036 |
0.1059 |
0.1008 gals / pkg |
U.S. Package Operations
excludes Supply chain
and Freight |
Fuel consumption (U.S.) includes gasoline, diesel, compressed
natural gas, and UPS's calculated portion of fuel used for transportation
by rail services divided by total U.S. ground and air packages. |
| Aircraft Emissions per Payload
Capacity |
0.92 |
0.88 |
0.86 |
0.83 |
0.81 |
.77 |
All Global Operations |
Total Emissions of HC, CO, & NOx in kgs divided by the
sum of max structural payload capacity (in thousands of kgs)
weighted by annual aircraft cycles. |
| Percent of Total UPS Air Fleet Meeting ICAO Stage IV Noise Guidelines |
92% |
94% |
95% |
95% |
96% |
97% |
All Global Operations |
Percent of UPS total fleet that meets 2006 noise requirements
(which only apply to new aircraft acquisitions). Cumulative
noise (take-off, sideline, & approach) as measured by Effective
Perceived Noise decibels (EPNdb). |
| CO2 emissions - Absolute and Normalized |
6.60M m-tons (total)
2.16 metric tons per 1,000 pkgs
27.17 metric tons per 1,000 Rev. |
6.56M m-tons (total)
2.10 metric tons per 1,000 pkgs
25.85 metric tons per 1,000 Rev. |
6.69M m-tons (total)
2.03 metric tons per 1,000 pkgs
24.44 metric tons per 1,000 Rev. |
7.06M m-tons (total)
2.10 metric tons per 1,000 pkgs
24.66 metric tons per 1,000 Rev. |
7.37M m-tons (total)
2.11 metric tons per 1,000 pkgs
24.20 metric tons per 1,000 Rev. |
TBD |
U.S. Package Operations
excludes Supply chain
and Freight
|
GHG emissions (U.S.) calculated using GHG Protocol - scope
1 & scope 2. Includes stationary sources of energy (electricity, natural gas, propane and heating oil) and mobile sources of energy (gasoline, diesel, Jet A and compressed natural gas). |
| Number of Reportable Spills Incidents to Federal or State Environmental Agency |
43 |
44 |
50 |
42 |
33 Pkg Ops + 2 SC&F |
As close to 0 as possible |
U.S. Package Operations
Supply Chain and Freight
reported separately. |
Spills that meet criteria of being federal or state reportable. |
| Hazardous Waste Management Methods (recycled/incinerated/landfilled) [tons] |
Recycled: 76
Incinerated: 437
Treated and Landfilled: 24
|
Recycled: 33
Incinerated: 483
Treated and Landfilled: 27
|
Recycled: 46
Incinerated: 551
Treated and Landfilled: 30 |
Recycled: 45
Incinerated: 639
Treated and Landfilled: 14 |
Recycled: 59
Incinerated: 845
Treated and Landfilled: 18 |
Reduce waste / Proper disposal |
U.S. Package Operations
includes Supply chain
and Freight |
Method of disposal for hazardous waste generated in UPS facilities.
(Landfilled waste is treated to non-hazardous and then disposed
of in a secure landfill). |
| Additional indicator description |
|
|
|
|
|
|
|
|
| % Participation in Employee Opinion Survey |
89% |
88% |
89% |
88% |
89% |
95% |
All Global Operations |
Percent participation in Employee Opinion Survey
administered annually. |
